Planning your dream wedding is an exciting journey, and booking the right transport is a key part of that process. While the dress, venue and photographer often get the most attention, your choice of wedding car sets the tone for the day and adds a touch of class to the experience. But with so many options available, how do you make the right decision? Whether you’re considering a sleek Mercedes wedding car, a stylish Chrysler limo hire or a classic wedding limousine, this checklist will walk you through everything you should ask before locking in your wedding car hire.
- Is the vehicle available on my wedding date?
Start with the basics. Before diving into features or extras, confirm whether your chosen car is available on your wedding date and at the times you require. Popular models, especially wedding limousines, book out quickly during peak seasons.
- What vehicles are in the fleet?
Get a full list of what’s available. At Wedding Cars Wollongong, our fleet includes a white Chrysler stretch limo, black Chrysler limo, Mercedes convertible, Mercedes luxury sedan and Chrysler 300c luxury sedan. Each one suits different styles and party sizes. A stretch limousine is perfect for a bridal party, while a Mercedes wedding car is ideal for a quiet couple’s ride.
- How many passengers can the car hold?
Know your numbers. Will the bride and groom travel together? Is the bridal party coming too? Larger groups will benefit from a Chrysler stretch limo that can fit up to 10 passengers. Smaller weddings might only require a luxury car hire for two to four people. Clarify seating to avoid last-minute confusion.
- What’s included in the wedding car hire package?
Not all packages are created equal. Ask about the inclusions. Do you get a professional chauffeur? Is the vehicle decorated with ribbons? Will there be water or champagne provided? Extras like red carpet rollout, floral arrangements or Bluetooth sound systems might come standard or be available for an additional fee. Find out if the vehicle is climate controlled, which can make a huge difference in summer weddings. Ask if the company allows for music customisation or playlist connectivity to help set the mood during your drive.
- How long is the hire period?
Time matters. Does the quote include time for getting ready, photo stops, and travel to multiple locations? Make sure the hire time fits your full schedule and allows for delays. Many wedding limo hire packages offer flexible bookings, but it’s important to confirm what is covered. If you’re having a morning ceremony and an evening reception, you may need a longer hire window or multiple trips. Ask how early your driver will arrive, and whether the vehicle is available for a late-night getaway.
- Are there any hidden fees or overtime charges?
Clarity is key. Some companies add fees for going over the booked time, travelling outside a certain area or making additional stops. Ask for a complete breakdown of all potential charges so your budget doesn’t get blown on the day. This includes waiting times for photos, unplanned detours or traffic delays. It’s always better to build in extra time and understand exactly what happens if you run behind schedule.
- Can I view the wedding car in person before booking?
Photos can be misleading. Whenever possible, ask to view the car in person. This ensures the vehicle is in pristine condition and matches your expectations. If you can’t visit in person, request recent unedited photos or videos. Check the condition of the interior, the quality of the seating, and any unique features advertised. Look for signs of wear and tear that could impact your comfort or experience.
- Is the chauffeur experienced and well-presented?
Your driver should be punctual, professional and dressed appropriately for a wedding. Ask about their experience, dress code and whether they are familiar with your chosen venues. A professional chauffeur adds calm and reliability to your day. You can also ask if they’ve handled similar weddings or if they’re trained to deal with last-minute changes and bridal party coordination. Their demeanour can influence how relaxed you feel throughout the journey.
- What happens if the car breaks down?
Nobody wants to think about problems on their wedding day, but it’s smart to plan ahead. Ask about backup plans. Reputable wedding car hire companies should have contingency vehicles available in case of mechanical issues. It’s also worth confirming whether roadside assistance is included and what the company’s average response time is in an emergency.
- How far in advance should I book?
The earlier, the better. For popular vehicles like the Mercedes convertible wedding car or the Chrysler limousine, book as soon as your date and venue are locked in. At least 6 to 12 months in advance is recommended for peak wedding season. Booking early gives you the best choice of fleet, allows you to lock in current pricing, and gives you peace of mind that one more key detail is sorted.
- Can I customise the wedding car styling?
Many couples like to add a personal touch with custom ribbons, flowers or signage. Ask what level of decoration is included and whether you can provide your own. Some companies may offer styling upgrades that suit your wedding theme. You can match the ribbon to your bridesmaids’ dresses or add florals that mirror your bouquet. Some packages also include Just Married signs or novelty number plates.
- What areas do you service?
Check if the company services your ceremony and reception locations. At Wedding Cars Wollongong, we cover Wollongong, Austinmer, Port Kembla, Shellharbour, Kiama and surrounding areas. Make sure your chosen provider is familiar with your routes. It’s helpful if your chauffeur knows where to park, how to access tight venues, and what local conditions to expect, especially around beaches or remote garden settings.
- Will the wedding car be cleaned and detailed before arrival?
Presentation matters. Confirm that the vehicle will be freshly cleaned, polished and in top condition for your big day. This affects not only the appearance but also your photos. You don’t want smudged windows or a dusty interior ruining an otherwise perfect shot. Ask if the exterior will be waxed and whether the vehicle is detailed between bookings.
- Can I make multiple bookings with the same company?
You may need several cars for the bridal party, groom’s party or guests. Ask if multi-car discounts are available or whether packages can be tailored to suit multiple trips. If you’re transporting elderly guests or parents separately, check whether a sedan can be added to your package at a discounted rate. Some companies allow you to bundle vehicles and customise your travel plan.
- Are there any testimonials or reviews I can read?
Always check past customer feedback. Look for reviews that mention punctuality, vehicle condition, driver professionalism and overall experience. Real stories give you a better idea of what to expect. Also ask if the company can provide references or share photos of real weddings they’ve serviced. Seeing your car in a wedding setting can help you visualise how it will fit into your day.
- Can I request a specific driver?
If you’ve been to a wedding where the chauffeur stood out for their professionalism or calm presence, ask if they’re available. Some companies allow you to request a particular driver if you book early. Knowing who will be behind the wheel adds an extra layer of confidence.
- Will the car be used for other events on the same day?
Confirm whether your car will be dedicated solely to your wedding or double-booked for other events. Exclusive use ensures the vehicle arrives on time and isn’t rushed between appointments. It also guarantees the car stays spotless from the start of your day to your final departure.
- Can I inspect the insurance and licence details?
Reputable wedding car providers will happily show proof of insurance, licences and driver accreditation. It’s a quick way to ensure your booking is legitimate and that you’re covered in the event of an incident.
- Are refreshments included?
Some packages include bottled water, champagne, soft drinks or a mini bar setup. Confirm what’s included and whether you can bring your own drinks if desired. If you’re planning a longer journey between venues, having refreshments on board keeps the bridal party comfortable and relaxed.
- Are your cars suitable for all weather conditions?
Check whether your car has heating, cooling, tinted windows and protection from rain. If you’re choosing a convertible like the Mercedes wedding car, ask about backup options in case of bad weather.
Final Thoughts
Choosing your wedding transport is more than just picking a car. It’s about comfort, style, timing and peace of mind. From wedding limo hire for your bridal party to a sophisticated Mercedes wedding car for your ceremony arrival, the right vehicle adds a layer of ease and luxury to your big day.
By asking the right questions, you can avoid surprises and enjoy every moment of the ride. At Wedding Cars Wollongong, we’re here to help you arrive in style with confidence. Get in touch with our team to discuss your needs, view our fleet or request a tailored quote today.
